
Capital One
Associate Business Analyst
Plano, TX
August 2025 — Present
Fortune 100 bank with $470B+ in assets across 100M+ customers
- ▪Support 70% YoY revenue growth for auto lending SaaS platform by monitoring churn, ARR, and customer lifetime value across 19K dealers, informing forecasts and GTM decisions
- ▪Reduce research time by 90% for 100-person department by building custom Gemini assistant grounded in GTM policies, reporting metrics, and internal terminology, accelerating document synthesis, pricing lookups, and trend analysis
- ▪Inform GTM strategy for B2B SaaS products by building and maintaining quarterly report from scratch, using SQL to pull and analyze transaction data from 19K auto dealerships, ensuring reproducibility with Git
- ▪Drive pricing decisions by delivering competitive analyses across SaaS product portfolio, benchmarking pricing and positioning against key competitors













